Store Operations Lead — Customer Experience & Merchandising

Dollar General; Akron (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager in Akron, OH to lead customer service, supervise staff, and help manage merchandise and store finances. The role includes opening/closing the store, training employees, and ensuring policy compliance.

A strong focus on cash handling and operational integrity supports daily profitability. Candidates should have a high school diploma or equivalent, with retail and supervisory experience preferred.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year retail experience and six months supervisory experience preferred.
• Effective interpersonal, written and oral communication skills.
• Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations and read reports.

Responsibilities

• Provide superior customer service leadership; greet customers, operate cash register and scanner.
• Open and close the store at least two days per week.
• Assist with scheduling and training staff, safety meetings, and policy compliance.
• Manage merchandise via receiving, stocking, and planograms.
• ,
• Assist in maintaining inventory, resolutions on damages and markdowns.
• ,
• Assist with planograms implementation and store displays.
• ,
• Ensure cashier accountability, deposits, and refunds; support store in manager's absence.

Skills

Interpersonal skills

Problem solving

Organization

Reading diagrams

Math calculations

Cashier functions

Cash handling

Vehicle to bank

Education

High school diploma or equivalent

Job description

Dollar General is seeking an Assistant Store Manager in Akron, OH to lead customer service, supervise staff, and help manage merchandise and store finances. The role includes opening/closing the store, training employees, and ensuring policy compliance.

A strong focus on cash handling and operational integrity supports daily profitability. Candidates should have a high school diploma or equivalent, with retail and supervisory experience preferred.