Store Operations & Customer Experience Lead

Dollar General; Troy (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager in Ohio to lead customer service, supervise staff, and support store operations. You will assist with scheduling, training, and enforcing policies while ensuring accurate merchandising and inventory control.

The role involves cashier duties, deposits, and maintaining store security, with a focus on profitability and loss prevention.

Qualifications

• Strong interpersonal and written/oral communication skills.
• Ability to solve problems and handle various situations.
• Good organization with attention to detail.
• Ability to read and interpret safety and operating documents.
• Ability to perform basic calculations and cash handling.
• Knowledge of cash handling policies and deposits.

Responsibilities

• Provide customer service leadership; greet customers and operate checkout.
• Open and close the store at least two days per week.
• Assist with scheduling, training, safety meetings, and policy compliance.
• Manage merchandise and planograms to maximize displays.
• Maintain accurate inventory and support financial integrity.

Skills

Interpersonal communication

Problem solving

Organization skills

Reading comprehension

Math calculations

Cash handling

Cash deposit procedures

Vehicle for bank deposits

Education

High school diploma or equivalent

Job description

Dollar General is seeking an Assistant Store Manager in Ohio to lead customer service, supervise staff, and support store operations. You will assist with scheduling, training, and enforcing policies while ensuring accurate merchandising and inventory control.

The role involves cashier duties, deposits, and maintaining store security, with a focus on profitability and loss prevention.