Store Operations Lead - Customer Experience & Growth

Pop Mart Group; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401k

Health insurance

Paid time off

Paid sick leave

Job summary

Pop Mart Group is seeking an Assistant Store Manager in New York, NY, to oversee store operations, enhance customer experiences, and lead a team of Brand Associates. The role requires over 2 years of retail leadership experience and strong organizational skills. The ideal candidate should be adaptable, data-driven, and ready to engage customers effectively. Employees enjoy market-competitive packages, including health benefits and opportunities for career development.

Qualifications

• More than 2 years of store leadership experience in retail.
• Ability to lift large boxes up to 50 lbs.
• Confident and comfortable engaging customers.

Responsibilities

• Manage a team of Brand Associates and set expectations.
• Act as the manager on duty in the store.
• Maintain a clean and organized store environment.

Skills

Retail industry knowledge

Customer engagement

Leadership experience

Data analytics

Adaptability

Education

High School Diploma

Job description

Pop Mart Group is seeking an Assistant Store Manager in New York, NY, to oversee store operations, enhance customer experiences, and lead a team of Brand Associates. The role requires over 2 years of retail leadership experience and strong organizational skills. The ideal candidate should be adaptable, data-driven, and ready to engage customers effectively. Employees enjoy market-competitive packages, including health benefits and opportunities for career development.