Assistant Store Manager - Lead Ops & Customer Experience

Pop Mart Group; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401k

Health insurance

Paid time off

Paid sick leave

Job summary

Pop Mart Group is seeking an experienced Assistant Store Manager in New York to oversee store operations and ensure a positive customer experience. You will manage a team, maintain store standards, and support marketing events while driving sales of products like Blind boxes and MEGA.

Ideal candidates will have retail leadership experience, be adaptable in fast-paced environments, and possess strong ethics and integrity. A High School Diploma is required, and flexibility in scheduling is needed.

Qualifications

• Confident and comfortable engaging customers to deliver great customer experience.
• More than 2 years of store leadership experience in retail.
• Experience working independently in an ambiguous environment with minimal supervision.

Responsibilities

• Manage a team of Brand Associates setting expectations and goals.
• Act as the manager on duty in the store, focused on delivering results.
• Maintain a clean, organized, and safe store environment.

Skills

Retail industry knowledge

Customer engagement

Leadership experience

Data-driven decision making

Adaptability to fast-paced environment

Education

High School Diploma

Job description

Pop Mart Group is seeking an experienced Assistant Store Manager in New York to oversee store operations and ensure a positive customer experience. You will manage a team, maintain store standards, and support marketing events while driving sales of products like Blind boxes and MEGA.

Ideal candidates will have retail leadership experience, be adaptable in fast-paced environments, and possess strong ethics and integrity. A High School Diploma is required, and flexibility in scheduling is needed.