Store Operations Lead - Customer Experience & Execution

9005 CVS Pharmacy, Inc.; États-Unis; Sur place; USD 23 000 - 36 000; Plein temps

Résumé du poste

CVS Health is seeking an Operations Supervisor to lead store execution and performance, partnering with the CVS Store Management team to build customer loyalty through excellent service. When on-site managers are unavailable, you’ll oversee the store and staff and ensure opening and closing procedures are completed smoothly.

You will supervise crews, coach team members, handle customer questions, maintain displays, and ensure efficient merchandising while promoting a positive shopping experience

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
• Education High School diploma or equivalent preferred but not required.

Responsabilités

• Manage effectively with store management and crews; supervise and direct activities.
• Assist customers and promote CVS customer service culture; handle customer relations.
• Price merchandise, stock shelves, and maintain weekly, promotional, and seasonal displays.

Connaissances

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision

Influencing skills

Formation

High School diploma or equivalent

Description du poste

CVS Health is seeking an Operations Supervisor to lead store execution and performance, partnering with the CVS Store Management team to build customer loyalty through excellent service. When on-site managers are unavailable, you’ll oversee the store and staff and ensure opening and closing procedures are completed smoothly.

You will supervise crews, coach team members, handle customer questions, maintain displays, and ensure efficient merchandising while promoting a positive shopping experience