Store Operations Lead & Customer Experience Coach

Family Dollar; City of Schenectady (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development in a retail setting. You will assist with day-to-day activities, help organize merchandise, and ensure store standards are met.

The role requires strong communication skills and a focus on customer service, with the ability to lead and develop store associates in a fast-paced environment.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain directives.
• Experience in a retail, grocery, or drug store environment is advantageous.
• Strong communication and customer service skills are required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Support merchandise organization from delivery to stockroom and sales floor.

Skills

Strong communication

Customer service

Team development

Store operations

Physical stamina

Reading directives

Education

High school diploma or equivalent

Job description

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service, and team development in a retail setting. You will assist with day-to-day activities, help organize merchandise, and ensure store standards are met.

The role requires strong communication skills and a focus on customer service, with the ability to lead and develop store associates in a fast-paced environment.