Store Operations Lead & Customer Experience Coach

Family Dollar Stores Of North Carolina LLC; New Jersey; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with day-to-day activities, help customers in a positive, approachable manner, organize merchandise transfers, and ensure seasonal areas are maintained.

We value a high school diploma or equivalent and store management experience in retail, grocery, or drug store environments. Strong communication, problem solving, and teamwork are essential in this role.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must lift up to 55 lbs and perform physical duties.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills required.
• Strong problem solving and decision-making skills required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Support customers in a positive, approachable manner and address questions or concerns.
• Organize merchandise transfer from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and store communications.
• Maintain promotional fixtures and displays for storefronts.
• Assist in ordering merchandise, processing damaged merchandise, record-keeping, and loss prevention.
• Help supervise and develop Store Associates.

Skills

Communication skills

Written communication

Team leadership

Customer service

Problem solving

Store management experience

Ability to lift 55 lbs

Education

High school diploma or equivalent

Job description

Family Dollar is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with day-to-day activities, help customers in a positive, approachable manner, organize merchandise transfers, and ensure seasonal areas are maintained.

We value a high school diploma or equivalent and store management experience in retail, grocery, or drug store environments. Strong communication, problem solving, and teamwork are essential in this role.