Store Operations Lead — Customer Experience Champion

Walgreens; Petoskey (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Petoskey, MI seeks a team member to open/close the store when management is unavailable, handle cash, and ensure readiness for the business day. You will engage customers, process transactions, and support returns while upholding Walgreens service standards.

The role emphasizes strong English communication, one year of leadership or retail experience, and may require PTCB certification or a state pharmacy license.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open/close the store in the absence of management and handle cash processes.
• Process returns, refunds, cash drops, and pricing adjustments.
• Provide a distinctive customer experience and assist customers with products and services.

Skills

Customer service

Leadership

Cash handling

Store operations

Education

PTCB certification or pharmacy license

Job description

Walgreens in Petoskey, MI seeks a team member to open/close the store when management is unavailable, handle cash, and ensure readiness for the business day. You will engage customers, process transactions, and support returns while upholding Walgreens service standards.

The role emphasizes strong English communication, one year of leadership or retail experience, and may require PTCB certification or a state pharmacy license.