Store Operations Lead & Customer Experience Champion

Raymer Oil- (Fast Phils, Run In, IGA, FairValue); Hickory (NC, GA); On-site; USD 45,000 - 56,000; Full time

Job summary

ROC is seeking a capable assistant to the store manager to help run daily operations, uphold store standards, and ensure a welcoming shopping environment.

You will support sales, inventory, and employee supervision, and step in when the manager is away to keep the store on track.

This role demands good communication, attention to detail, and the ability to multi-task in a fast-paced convenience store setting.

Qualifications

• High school graduation or equivalent.
• Knowledge of retail management and people management.
• Experience in merchandising, inventory control, cash control.
• One year experience in retail management or related operations.
• Strong verbal and written communication skills; able to work under pressure.

Responsibilities

• Assist with day-to-day store operations.
• Support store manager with sales, inventory, and staff management.
• Lead and supervise employees, especially in the store manager's absence.
• Improve customer service and drive store sales to meet goals.
• Maintain store appearance and product presentation to company standards.

Skills

Communication

Leadership

Detail orientation

Multi-tasking

Customer service

Education

High school graduation or equivalent

Tools

Point of Sale system

Job description

ROC is seeking a capable assistant to the store manager to help run daily operations, uphold store standards, and ensure a welcoming shopping environment.

You will support sales, inventory, and employee supervision, and step in when the manager is away to keep the store on track.

This role demands good communication, attention to detail, and the ability to multi-task in a fast-paced convenience store setting.