Store Operations Leader - Customer Experience

Petroleum Marketing Group; Fayetteville, Northern (NC, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Petroleum Marketing Group is seeking a Store Manager to lead daily operations, ensure exceptional customer service, and maintain inventory integrity. You will supervise staff, handle cash controls, and uphold safety standards in a fast-paced retail environment.

The role emphasizes training new team members, coordinating scheduling, and ensuring compliance with PMG policies while delivering an outstanding customer experience.

Qualifications

• Experience in customer-focused service settings.
• Strong numeric and cash-handling capabilities.
• Proficiency with basic computer tasks and POS systems.

Responsibilities

• Greet customers and provide excellent service on an ongoing basis.
• Operate cash register with PMG standards and maintain records.
• Train, coach, and hold staff accountable as needed.
• Manage daily store tasks with speed, accuracy and efficiency.
• Oversee safety, inventory, stocking, cleanliness, and reports.
• Supervise maintenance of parking lot, pumps, and lighting.

Skills

Basic math

Cash-handling

Computer skills

Restaurant/retail experience

Reliable transportation

Schedule flexibility

Customer service & communication

Education

High school diploma or GED

Job description

Petroleum Marketing Group is seeking a Store Manager to lead daily operations, ensure exceptional customer service, and maintain inventory integrity. You will supervise staff, handle cash controls, and uphold safety standards in a fast-paced retail environment.

The role emphasizes training new team members, coordinating scheduling, and ensuring compliance with PMG policies while delivering an outstanding customer experience.