Store Operations Lead – Customer Experience

Dollar Tree, Inc.; Irwin (Westmoreland County); In loco; USD 43.000 - 65.000; Part-time

Vantaggi offerti da questo lavoro

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Descrizione del lavoro

Dollar Tree, Inc. is seeking an Assistant Store Manager to support store operations, customer service, and team development in Irwin, PA.

You will assist with daily store activities, organize merchandise, and help supervise and train store associates to maintain a clean, safe, and welcoming shopping environment. The role involves leading opening/closing procedures, complying with corporate directives, and ensuring promotional displays and stock integrity.

Competenze

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics) is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs and meet physical demands.

Mansioni

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Conoscenze

High school diploma or equivalent

Store management experience

Lift up to 55 lbs

Strong communication

Team oriented / high-energy

Customer service

Problem solving

Formazione

High school diploma or equivalent

Descrizione del lavoro

Dollar Tree, Inc. is seeking an Assistant Store Manager to support store operations, customer service, and team development in Irwin, PA.

You will assist with daily store activities, organize merchandise, and help supervise and train store associates to maintain a clean, safe, and welcoming shopping environment. The role involves leading opening/closing procedures, complying with corporate directives, and ensuring promotional displays and stock integrity.