Store Operations Lead & Customer Experience Coach

Dollar Tree, Inc.; McMurray (PA); On-site; USD 45,000 - 65,000; Part time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in McMurray, PA is seeking an Assistant Store Manager to help run daily store operations, support customer service, and develop a high-performing team.

You will assist with opening and closing, organize merchandise, and ensure clean, well-stocked aisles while upholding company policies and safety guidelines.

This role emphasizes teamwork, reliability, and hands-on leadership in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent; ability to read and explain operational directives.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs and perform physical duties (standing, walking, lifting).
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and problem-solving skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Assist in organizing and transferring merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash deposits and receipts), and loss prevention.
• Maintain clean, well-stocked store and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and safety guidelines and ensure staff follow them.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.

Skills

Strong communication

Interpersonal skills

Written skills

Customer service

Education

High School Diploma or Equivalent

Job description

Dollar Tree, Inc. in McMurray, PA is seeking an Assistant Store Manager to help run daily store operations, support customer service, and develop a high-performing team.

You will assist with opening and closing, organize merchandise, and ensure clean, well-stocked aisles while upholding company policies and safety guidelines.

This role emphasizes teamwork, reliability, and hands-on leadership in a fast-paced retail environment.