Store Operations Lead — Customer Experience

Five Below; Bossier City (LA); Sur place; USD 15 000 - 21 000; Plein temps

Résumé du poste

Five Below is hiring for an hourly Crew Manager who will lead store operations and guest service. You will train crew members, oversee daily activities, and help maintain stock, merchandising, and checkout processes while ensuring an outstanding customer experience.

This role requires strong communication, adaptability, and the ability to manage multiple tasks in a fast-paced retail environment. The position emphasizes leadership on the sales floor, opening/closing responsibilities, and a

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and stay composed under pressure.

Responsabilités

• Wows customers through personal contact and delivers fast, friendly checkout experience.
• Oversees daily store activities and guides associates to perform duties effectively.
• Assists with receiving, unpacking, and stocking to keep shelves full.
• Acts as Manager on Duty and oversees store operations and staff.
• Opens or closes the store, secures cash, and ensures daily readiness.

Connaissances

Management experience

Communication

Multi-tasking

Creativity

Composure

Formation

High school diploma

College experience preferred

Description du poste

Five Below is hiring for an hourly Crew Manager who will lead store operations and guest service. You will train crew members, oversee daily activities, and help maintain stock, merchandising, and checkout processes while ensuring an outstanding customer experience.

This role requires strong communication, adaptability, and the ability to manage multiple tasks in a fast-paced retail environment. The position emphasizes leadership on the sales floor, opening/closing responsibilities, and a