Store Operations Lead — Customer Experience

Dollar General Corporation; Batavia Township (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar General Corporation invites applications for an Assistant Store Manager role in Ohio. Working under the Store Manager, you will help maintain a clean store, supervise staff, assist with merchandising, deposits and paperwork, and ensure policy adherence. You’ll lead cashier operations and customer service to maximize profitability and protect assets.

Strong communication, organization, and problem-solving skills are essential in this fast-paced retail environment.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Assists with supervision of store employees, merchandising, deposits, and paperwork.
• Excellent customer service and cash handling proficiency.

Responsibilities

• Provide superior customer service; operate cash register and scanner.
• Open and close the store a minimum of two days per week.
• Assist with scheduling and training of employees; conduct safety meetings.
• Manage merchandise receiving, stocking, restocking, and displays.
• Maintain accurate inventory; control damages, markdowns, and paperwork.
• Assist with planograms and proper merchandise presentation.
• Ensure cash handling integrity; cash control procedures and refunds.
• Assist with store management in the Store Manager's absence.

Skills

Customer service leadership

Communication skills

Problem solving

Organization / detail oriented

Cash handling procedures

Cashier duties

Vehicle for bank deposits

Education

High school diploma or equivalent

Tools

Cash register

Scanner

Pricing guns

Rolltainers

Job description

Dollar General Corporation invites applications for an Assistant Store Manager role in Ohio. Working under the Store Manager, you will help maintain a clean store, supervise staff, assist with merchandising, deposits and paperwork, and ensure policy adherence. You’ll lead cashier operations and customer service to maximize profitability and protect assets.

Strong communication, organization, and problem-solving skills are essential in this fast-paced retail environment.