Store Operations Lead - Customer-First Manager

Dollar General; Niles (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager in Ohio to help maintain a clean, organized store with a customer-first focus. You will assist with supervision, merchandising, deposits, and store operations to maximize profitability and customer satisfaction.

The role involves leading service, scheduling, training, planogram maintenance, and cash controls, with responsibilities in stock, cashiering, and loss-prevention practices. Flexible scheduling and hands-on leadership are emphasized.

Qualifications

• Proven customer service leadership and communication abilities.
• Strong cash handling and register accuracy skills.
• Experience supervising employees and coordinating tasks.
• Ability to manage merchandise presentation and inventory.
• A focus on loss prevention and safety practices.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Cash handling

Supervisory skills

Merchandise presentation

Inventory control

Education

High school diploma or equivalent

Job description

Dollar General is seeking an Assistant Store Manager in Ohio to help maintain a clean, organized store with a customer-first focus. You will assist with supervision, merchandising, deposits, and store operations to maximize profitability and customer satisfaction.

The role involves leading service, scheduling, training, planogram maintenance, and cash controls, with responsibilities in stock, cashiering, and loss-prevention practices. Flexible scheduling and hands-on leadership are emphasized.