Store Operations Lead — Customer Experience

Five Below; Baltimore (MD); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Health coverage

Wellness programs

Job summary

Five Below is hiring for a store leadership role in Maryland. The position emphasizes managing daily store operations, coaching associates, and ensuring a fast, friendly checkout experience for customers.

The role requires at least 1 year of management experience, strong communication, and the ability to multitask in a dynamic retail environment. It offers an hourly schedule with customer-facing responsibilities and movement across the store.

Qualifications

• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task and think creatively.

Responsibilities

• Wows customers through personal contact and fast, friendly checkout.
• Oversees daily store activities and staff performance when required.
• Receives and organizes new stock for quick shelf placement.
• Acts as Manager on Duty when needed and handles store operations.
• Opens/closes the store, secures cash, and maintains daily readiness.

Skills

Management experience

Verbal and written communication

Multi-tasking

Creative thinking

Customer interaction

Education

High School graduate or equivalent

College experience preferred

Job description

Five Below is hiring for a store leadership role in Maryland. The position emphasizes managing daily store operations, coaching associates, and ensuring a fast, friendly checkout experience for customers.

The role requires at least 1 year of management experience, strong communication, and the ability to multitask in a dynamic retail environment. It offers an hourly schedule with customer-facing responsibilities and movement across the store.