Store Operations Lead: Customer-Centric Retail Management

Dollar General; Roseville (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Dollar General in Roseville, MI is seeking an Assistant Store Manager to help keep a clean, well-organized store with a customer-first focus. Under Store Manager direction, you will assist with supervising employees, merchandising, and cash handling while protecting assets.

You will also perform stocking, cashiering, and deposits, open/close shifts, train staff, and ensure compliance with policies. The role emphasizes teamwork, profitability, and excellent customer service in a fast-paced

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Interpersonal communication

Problem solving

Organizational skills

Reading diagrams/receipts?

Mathematical calculations

Cash handling

Cashier accountability

Education

High school diploma or equivalent

Job description

Dollar General in Roseville, MI is seeking an Assistant Store Manager to help keep a clean, well-organized store with a customer-first focus. Under Store Manager direction, you will assist with supervising employees, merchandising, and cash handling while protecting assets.

You will also perform stocking, cashiering, and deposits, open/close shifts, train staff, and ensure compliance with policies. The role emphasizes teamwork, profitability, and excellent customer service in a fast-paced