Store Operations Lead (Assistant Manager) – Bilingual

O'Reilly Auto Parts; Washington Township (MI); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Health/Dental/Vision Insurance

Tuition educational assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, and store operations. The role includes leading the team during shifts, achieving service goals, and ensuring compliance with policies. Bilingual candidates are encouraged to apply.

Responsibilities include staff scheduling, coaching, interviewing candidates, and maintaining store standards. The position offers growth opportunities within a stable company.

Qualifications

• Sales Specialist Training and Assistant Manager Certification are required.
• RSS Certification is required.

Responsibilities

• Lead the store team in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels at the showroom and ensure staff execute service programs.
• Staff the retail sales counter during peak hours and manage team performance and training.
• Assist in hiring by participating in interviews and candidate evaluation.
• Ensure returns, exchanges, and refunds are handled efficiently and accurately.

Skills

Multilingual (Spanish)

Education

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Job description

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, and store operations. The role includes leading the team during shifts, achieving service goals, and ensuring compliance with policies. Bilingual candidates are encouraged to apply.

Responsibilities include staff scheduling, coaching, interviewing candidates, and maintaining store standards. The position offers growth opportunities within a stable company.