Store Operations Lead - Assistant Manager

ALDI USA; Pasadena (MD); On-site; USD 52,000 - 57,000; Full time

Benefits offered by this job

401(k) Plan

Company 401(k) Matching Contributions

Employee Assistance Program (EAP)

PerkSpot National Discount Program

Medical, Prescription, Dental & Vision

Job summary

ALDI USA is seeking an Assistant Store Manager to support the store's operations, drive sales growth, and control expenses while delivering excellent customer service. Reporting to the Store Manager, you will lead teams, train staff, and ensure adherence to ALDI policies and procedures in a fast-paced retail environment.

The role emphasizes developing personnel, achieving KPIs, and maintaining a positive, collaborative workplace aligned with ALDI values.

Qualifications

• Ability to develop rapport, trust, and open communication that enhances the performance of the team.
• Ability to work both independently and within a team to provide effective leadership of store personnel and achieve planned results.
• Ability to understand and apply management principles outlined in the Standard Operating Procedures, Store Employee Handbook and policies to achieve the store's goals and compliance expectations.

Responsibilities

• Oversees the appropriate resolution of employee and customer concerns, aligning with the store manager, as needed.
• Leads store tours during interview events and provides hiring recommendations to the store manager.
• Trains and develops store personnel to achieve their maximum potential using company-provided training materials.
• Ensures store personnel comply with the company customer service principles and demonstrate appropriate interactions with customers and co-workers.
• Prepares, manages and revises weekly schedules in alignment with scheduling procedures.

Skills

Leadership

Effective communication

Customer service

Team management

Store operations

Problem solving

Education

High school diploma or equivalent

Job description

ALDI USA is seeking an Assistant Store Manager to support the store's operations, drive sales growth, and control expenses while delivering excellent customer service. Reporting to the Store Manager, you will lead teams, train staff, and ensure adherence to ALDI policies and procedures in a fast-paced retail environment.

The role emphasizes developing personnel, achieving KPIs, and maintaining a positive, collaborative workplace aligned with ALDI values.