Store Operations Lead

Five Below; Broomfield (CO); On-site; USD 22,000 - 31,000; Part time

Job summary

Five Below is seeking a capable store leader to help WOW customers, supervise daily store operations, train associates, and drive sales in a fast-paced retail environment. The role includes opening/closing duties, cash handling, and merchandising responsibilities.

Applicants should have at least a high school diploma, strong communication skills, and the ability to multi-task and remain composed under pressure. This is an hourly position with opportunities for growth and development.

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Ensures all crew members are Wowing the Customer through personal contact with customers.
• Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
• Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor.
• Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
• Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
• Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
• Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
• Partners with the entire store leadership team in merchandising procedures and World Recovery.
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

Skills

Management experience

Customer service

Verbal and written communication

Multi-tasking

Creative thinking

Remain composed under pressure

Education

High School Diploma

College experience preferred

Job description

Five Below is seeking a capable store leader to help WOW customers, supervise daily store operations, train associates, and drive sales in a fast-paced retail environment. The role includes opening/closing duties, cash handling, and merchandising responsibilities.

Applicants should have at least a high school diploma, strong communication skills, and the ability to multi-task and remain composed under pressure. This is an hourly position with opportunities for growth and development.