Store Operations & Guest Experience Lead

William Warren Group; Vista (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) with Matching Contributions

Paid Time Off (PTO)

Holiday Perks

Performance-based Bonus

Team-building Events & Activities

Employee Assistance Program

Pet Insurance

Job summary

William Warren Group is seeking an Assistant Store Manager to join StorQuest Self Storage in Vista, CA. You will be the first-line representative in the store in the Store Manager’s absence, handling rentals, payments, and customer service across multiple sites as needed.

Ideal candidates have 1+ years in customer service or sales, are tech-savvy, and comfortable with cash handling. Weekend availability is required to support a fast-paced retail environment and deliver exceptional guest

Qualifications

• 1+ years in Customer Service/Sales preferred
• Tech Savvy a plus
• Experience in Cash Handling required
• Must be available on weekends
• Passion for guest service and sales
• Team player with a positive, outgoing personality
• Eagerness to learn and contribute to a collaborative environment

Responsibilities

• Assist guests during challenging times and deliver exceptional guest experiences
• Maintain daily site operations and cleanliness Standards
• Support Store Manager with revenue, delinquency, occupancy, and cash handling
• Process rentals: convert sales, take payments, sell merchandise, offer insurance
• Assist customers with truck rentals where applicable
• Inspect stores daily and manage routine maintenance and custodial tasks
• Balance receipts and process bank deposits; handle post office tasks

Skills

Customer service

Sales experience

Cash handling

Weekend availability

Tech savvy

Teamwork

Positive attitude

Job description

William Warren Group is seeking an Assistant Store Manager to join StorQuest Self Storage in Vista, CA. You will be the first-line representative in the store in the Store Manager’s absence, handling rentals, payments, and customer service across multiple sites as needed.

Ideal candidates have 1+ years in customer service or sales, are tech-savvy, and comfortable with cash handling. Weekend availability is required to support a fast-paced retail environment and deliver exceptional guest