Assistant Store Manager — Guest Experience Leader

William Warren Group; La Mesa (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) with Matching Contributions

Paid Time Off (PTO)

Holiday Perks

Performance-based Bonus

Team-building Events & Activities

Employee Assistance Program

Pet Insurance

Job summary

William Warren Group through StorQuest Self Storage is seeking an Assistant Store Manager to act as a front-line representative across sites. Role includes assisting guests, managing rentals, payments, and merchandise sales, with a focus on delivering exceptional guest experiences.

The position supports Store Managers, may be full-time or part-time, and requires availability on weekends plus strong customer-service and sales mindset.

Qualifications

• Preferred 1+ years in Customer Service/Sales experience.
• Experience in Cash Handling required.
• Must be available on weekends.
• A huge passion for guest service and sales.

Responsibilities

• Assist guests during challenging times to deliver exceptional experiences.
• First-line representative when Store Manager is absent; support multiple sites as needed.
• Manage rental process: converting sales, taking payments, selling merchandise, offering insurance.
• Handle cash, balance receipts, post payments, and process bank deposits promptly.
• Maintain store cleanliness, inspect stores daily, and perform minor maintenance.

Skills

Customer service

Sales

Cash handling

Weekend availability

Tech savvy

Team player

Job description

William Warren Group through StorQuest Self Storage is seeking an Assistant Store Manager to act as a front-line representative across sites. Role includes assisting guests, managing rentals, payments, and merchandise sales, with a focus on delivering exceptional guest experiences.

The position supports Store Managers, may be full-time or part-time, and requires availability on weekends plus strong customer-service and sales mindset.