Store Operations & Guest Experience Lead

Dollar Tree Stores INC; Cherry Hill Township (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking an Assistant Store Manager in Cherry Hill, NJ to support store operations, customer service excellence, and team development.

You will assist with daily store functions, help customers, organize merchandise, and oversee opening/closing procedures, payroll tasks, and loss prevention. This role emphasizes maintaining a clean, safe, and welcoming environment, while training Store Associates and ensuring adherence to company policies.

Qualifications

• High school diploma or equivalent is preferred.
• Ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs and perform physical tasks.

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Communication skills

Interpersonal skills

Written communication

Team leadership

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking an Assistant Store Manager in Cherry Hill, NJ to support store operations, customer service excellence, and team development.

You will assist with daily store functions, help customers, organize merchandise, and oversee opening/closing procedures, payroll tasks, and loss prevention. This role emphasizes maintaining a clean, safe, and welcoming environment, while training Store Associates and ensuring adherence to company policies.