Store Team Lead: Customer Service & Operations

Dollar Tree Stores; Springfield (NJ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores in Springfield, NJ is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, train and coach associates, maintain displays, handle opening/closing procedures, and ensure a safe, friendly shopping environment in a fast-paced retail setting.

The role requires strong communication, the ability to lift up to 55 lbs, and a commitment to company policies while delivering excellent customer

Qualifications

• Strong reading and interpretation of operational directives.
• Excellent communication, problem solving, and organizational abilities.
• Ability to work in a fast-paced retail environment and handle multiple tasks.
• Must be able to lift up to 55 lbs and perform physical store duties.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions.
• Organize and transfer merchandise from delivery to stockroom and sales floor.
• Perform opening and closing procedures as needed.
• Process directives and store communications from corporate.
• Maintain promotional fixtures and displays for effectiveness.
• Assist in ordering merchandise, processing damaged goods, payroll, scheduling, and cash handling.
• Keep store areas well-stocked and clean, and safeguard assets.
• Ensure safe, respectful environment and train/develop store associates.

Skills

Communication skills

Customer service

Team leadership

Interpersonal skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Springfield, NJ is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, train and coach associates, maintain displays, handle opening/closing procedures, and ensure a safe, friendly shopping environment in a fast-paced retail setting.

The role requires strong communication, the ability to lift up to 55 lbs, and a commitment to company policies while delivering excellent customer