Store Operations Teammate - Inventory & Guest Experience

DICK'S Sporting Goods, Inc.; Allentown (Lehigh County); On-site; USD 17,000 - 25,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Teammate – Off Field Operations to support store execution and athlete-ready shopping experiences. You will engage with customers, share product knowledge, maintain floor standards, and help drive loyalty programs, safety, and efficiency on the sales floor.

Join a high-performing team dedicated to collaboration and exceptional service. This role emphasizes teamwork, adaptability, and contributing to a welcoming environment for athletes and teammates alike.

Qualifications

• High School Diploma or Equivalent.

Responsibilities

• Greet teammates and athletes, proactively understand needs and provide helpful product knowledge and customer service.
• Uphold merchandising and presentation standards with floor sets, signage, price changes, inventory presentation and replenishment.
• Promote company programs such as loyalty, warranty sales, and credit card enrollment.
• Adhere to safety, loss prevention, and SOPs, including applicable laws and guidelines (ATF).
• Foster an inclusive store environment where everyone is welcome, safe, and respected.
• Support the team across the store and perform other tasks as assigned.

Skills

Customer service

Product knowledge

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Teammate – Off Field Operations to support store execution and athlete-ready shopping experiences. You will engage with customers, share product knowledge, maintain floor standards, and help drive loyalty programs, safety, and efficiency on the sales floor.

Join a high-performing team dedicated to collaboration and exceptional service. This role emphasizes teamwork, adaptability, and contributing to a welcoming environment for athletes and teammates alike.