Store Operations & Customer Service Associate (Day Hours)

CubeSmart; Benicia (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid time off

401(k) matching

Health insurance

HSA contribution

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage and maintain stores within the district. You will develop relationships with customers, identify self-storage needs, rent units, process payments and support daily operations.

Role emphasizes customer service and property maintenance, with duties including walking the property, performing light maintenance, and ensuring clean, safe facilities. This position may require weekend hours and a valid driver's license.

Qualifications

• Positive and outgoing personality with a passion for helping people.
• Experience delivering high-quality customer service to a diverse customer base.
• Self-driven mindset with strong operational focus.
• Ability to work Saturdays and willingness to cover weekend shifts.

Responsibilities

• Develop customer relationships by identifying self-storage needs and delivering solutions.
• Interact with customers face-to-face to provide excellent service and build rapport.
• Meet monthly sales goals and rental targets; manage leasing process and payments.

Skills

Customer service

Sales

Operational mindset

Time management

Communication

Tools

MS Office

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage and maintain stores within the district. You will develop relationships with customers, identify self-storage needs, rent units, process payments and support daily operations.

Role emphasizes customer service and property maintenance, with duties including walking the property, performing light maintenance, and ensuring clean, safe facilities. This position may require weekend hours and a valid driver's license.