Store Operations & Customer Experience Leader

dollartree; Town of Florida (NY); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in North Miami Beach, FL is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with daily store activities, organize merchandise, and help supervise staff to maintain a clean and organized environment.

The role requires strong communication, customer service skills, and the ability to work in a fast-paced, team-oriented setting.

Qualifications

• High school diploma or equivalent required.
• Store management experience in retail, grocery, or drug store preferred.
• Able to lift up to 55 lbs and perform physical tasks as needed.
• Strong communication and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service and organizational abilities expected.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers with questions in a positive, approachable manner.
• Organize and transfer merchandise between delivery, stockroom, and sales floor.
• Perform opening and closing procedures as needed.
• Process directives, oversee displays, and ensure promo effectiveness.
• Assist in ordering, processing damaged goods, payroll, scheduling, and cash handling.
• Maintain clean, organized store areas and protect assets.
• Ensure policy compliance and staff adherence to procedures.
• Support Store Manager in supervising and developing Store Associates.
• Maintain a safe, respectful environment for customers and staff.

Skills

Store management

Retail experience

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

Dollar Tree in North Miami Beach, FL is seeking an Assistant Store Manager to support store operations, customer service and team development. You will assist with daily store activities, organize merchandise, and help supervise staff to maintain a clean and organized environment.

The role requires strong communication, customer service skills, and the ability to work in a fast-paced, team-oriented setting.