Retail Store Leader - Customer Experience & Ops

Dollar Tree Stores; Florida; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking an Assistant Store Manager to support store operations, customer service, and team development in our Florida store. You will assist with daily functions, organize merchandise, and ensure the store meets company standards.

This role requires strong communication, interpersonal and written skills, the ability to lead a small team, and a commitment to safety and loss prevention. You will participate in opening and closing procedures, payroll records, and customer

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail, grocery, or drug store environments is preferred.
• Must be able to lift up to 55 lbs.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional front-end fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping including payroll, scheduling, cash handling, and loss prevention.
• Maintain clean and organized store areas to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure associates follow them.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Maintain cleanliness of store including restrooms, floors, trash, and overall appearance.

Skills

Communication skills

Interpersonal skills

Written skills

Customer service

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking an Assistant Store Manager to support store operations, customer service, and team development in our Florida store. You will assist with daily functions, organize merchandise, and ensure the store meets company standards.

This role requires strong communication, interpersonal and written skills, the ability to lead a small team, and a commitment to safety and loss prevention. You will participate in opening and closing procedures, payroll records, and customer