Store Operations & Customer Experience Lead

Dollar Tree Stores INC; West Dundee (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Medical, dental, vision insurance

Job summary

Dollar Tree in West Dundee, IL seeks an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day store activities, greet customers, organize merchandise, and help with opening/closing procedures.

The role emphasizes strong communication, teamwork, and adherence to company policies, with responsibilities including staffing, payroll, and loss prevention under the Store Manager's guidance.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs and stand/walk for long periods.
• Strong communication, interpersonal, and written skills.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and decision-making skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor.
• Perform opening and closing procedures as needed.
• Process payroll, scheduling, and cash handling; support loss prevention.
• Assist Store Manager in training and developing Store Associates.
• Maintain clean, well-stocked sales floor and organized stockroom.

Skills

Strong communication

Teamwork

Customer service

Written skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree in West Dundee, IL seeks an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day store activities, greet customers, organize merchandise, and help with opening/closing procedures.

The role emphasizes strong communication, teamwork, and adherence to company policies, with responsibilities including staffing, payroll, and loss prevention under the Store Manager's guidance.