Store Operations & Customer Experience Lead

Walgreens; Saint Louis (CA); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking a Store Supervisor to oversee customer service and front-end operations, ensuring efficient store performance and elevating the shopping experience for customers and patients.

The role requires strong leadership, experience in supervising teams, and a valid pharmacy technician license as required by state regulations. You will support scheduling, merchandising, and store-wide initiatives while driving profitability.

Qualifications

• Must have valid state pharmacy technician license.
• Experience supervising store associates and improving customer service metrics.
• Ability to coach, develop and motivate staff to meet deliverables.

Responsibilities

• Oversee customer service associates and front-end operations.
• Support Store Manager and manage scheduling and daily store activities.
• Lead recruitment, hiring, performance management and disciplinary actions.

Skills

Leadership

Customer service

Staff supervision

Recruitment

Performance management

Training

Scheduling

Pharmacy operations

Education

Pharmacy technician license

Job description

Walgreens is seeking a Store Supervisor to oversee customer service and front-end operations, ensuring efficient store performance and elevating the shopping experience for customers and patients.

The role requires strong leadership, experience in supervising teams, and a valid pharmacy technician license as required by state regulations. You will support scheduling, merchandising, and store-wide initiatives while driving profitability.