Store Leader: Pharmacy & Retail Operations

Walgreens; Shawnee (AL); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking a Store Supervisor to oversee customer service associates and front-end operations, while ensuring effective pharmacy and retail store performance. You will support the Store Manager, share accountability for store deliverables, and step in when needed.

You will lead recruitment, coaching, and performance management, drive customer experience improvements, manage inventory and cash handling, and ensure compliance with company policies and legal requirements.

Qualifications

• Leads and manages store team members, including recruitment, hiring, performance management, and discipline.
• Ensures high-quality customer service and stores operations.
• Maintains compliance with company policies and local laws.

Responsibilities

• Oversee front-end operations and customer interactions to improve service levels.
• Support Store Manager with daily store performance and scheduling.
• Lead inventory, cash handling, merchandising, and loss prevention activities.
• Coach and develop team members for career growth and performance excellence.
• Collaborate with external partners to support store operations and community outreach.

Skills

Team Leadership

Customer Service

Recruitment & Hiring

Performance Management

Discipline & Coaching

Job description

Walgreens is seeking a Store Supervisor to oversee customer service associates and front-end operations, while ensuring effective pharmacy and retail store performance. You will support the Store Manager, share accountability for store deliverables, and step in when needed.

You will lead recruitment, coaching, and performance management, drive customer experience improvements, manage inventory and cash handling, and ensure compliance with company policies and legal requirements.