Store Leadership: Front-End & Pharmacy Operations

Walgreens; Canton (OH); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking an Store Operations Supervisor to lead customer service and front-end activities, ensuring efficient store operations and strong patient care in pharmacy and retail areas.

The role focuses on team development, scheduling, inventory control, and adherence to company policies, with a path toward Store Manager advancement. Eligible candidates should be flexible, collaborative, and dedicated to delivering excellent customer experiences.

Qualifications

• Bachelor’s degree or equivalent supervisory experience.
• Strong leadership, ethics, and communication capabilities.
• Willingness to complete Walgreens leadership development programs.
• Fluency in English and strong interpersonal skills.
• Flexibility to work extended days, evenings and weekends.

Responsibilities

• Supervises customer service associates and designated hitters; manages front end and pharmacy operations.
• Leads recruitment, hiring, performance management and discipline for team members.
• Monitors customer experience and coaches staff to meet service metrics.
• Oversees store operations, scheduling, cash management and inventory control.
• Partners with Store Manager to drive store profitability and compliance with policies.

Skills

Leadership

Team management

Customer service

Communication skills

Schedule flexibility

Pharmacy operations knowledge

Education

Bachelor’s degree

Store Manager training LEAP

Pharmacy technician license

Tools

POS systems

Cash handling

Store analytics

Job description

Walgreens is seeking an Store Operations Supervisor to lead customer service and front-end activities, ensuring efficient store operations and strong patient care in pharmacy and retail areas.

The role focuses on team development, scheduling, inventory control, and adherence to company policies, with a path toward Store Manager advancement. Eligible candidates should be flexible, collaborative, and dedicated to delivering excellent customer experiences.