Store Leader: Pharmacy & Customer Experience

Walgreens; Burlington (AL); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens is seeking a Store Operations Supervisor to oversee front-end and pharmacy-related operations, ensuring a high level of customer service and profitability. You will work with the Store Manager, manage staffing, schedule shifts, and help drive store initiatives.

Responsibilities include coaching the team, implementing performance plans, inventory oversight, and adherence to company policies and federal/state regulations. Pharmacy tech license may be required by state.

Qualifications

• Applicants should have strong customer service focus and ability to resolve issues promptly.
• Proven leadership skills with experience in supervising sales/operational teams.
• Experience in scheduling, hiring, coaching and performance management.

Responsibilities

• Supervise customer service associates and front-end operations to ensure sales and service goals are met.
• Coach and train staff; oversee recruitment, hiring, performance management, and discipline.
• Manage store operations, scheduling, inventory, and ensure compliance with policies and regulations.

Skills

Customer service

Leadership

Recruitment

Performance management

Discipline

Coaching

Communication

Education

Pharmacy technician license

Job description

Walgreens is seeking a Store Operations Supervisor to oversee front-end and pharmacy-related operations, ensuring a high level of customer service and profitability. You will work with the Store Manager, manage staffing, schedule shifts, and help drive store initiatives.

Responsibilities include coaching the team, implementing performance plans, inventory oversight, and adherence to company policies and federal/state regulations. Pharmacy tech license may be required by state.