Store Operations & Customer Experience Lead

CNG Holdings, Inc.; Greenwood (SC); On-site; USD 34,000 - 46,000; Full time

Job summary

CNG Holdings, Inc. is seeking an Assistant Store Manager to serve as a front-line brand ambassador across the Check N Go, Allied Cash Advance, or Cash Store brands. The role emphasizes outstanding customer service, regulatory compliance, and leadership at the store level.

The Assistant Store Manager will educate customers on options, manage cash handling and transactions, and coordinate with store leadership to ensure smooth daily operations while upholding company values and policies.

Qualifications

• Previous experience in sales, customer service, or cash handling.
• Strong communication and active listening skills.
• Ability to multitask and work autonomously.
• Must have own transportation and a valid driver's license.

Responsibilities

• Educate customers on product options and services to meet needs.
• Escalate issues to management when needed.
• Answer phone inquiries and process transactions accurately.
• Handle cash duties, balance drawers, and maintain security of funds.

Skills

Sales

Customer service

Cash handling

Active listening

Verbal and written communication

Multitasking

Driver's license

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

CNG Holdings, Inc. is seeking an Assistant Store Manager to serve as a front-line brand ambassador across the Check N Go, Allied Cash Advance, or Cash Store brands. The role emphasizes outstanding customer service, regulatory compliance, and leadership at the store level.

The Assistant Store Manager will educate customers on options, manage cash handling and transactions, and coordinate with store leadership to ensure smooth daily operations while upholding company values and policies.