Store Operations & Customer Experience Lead

Five Below; Des Plaines (IL); On-site; USD 14,000 - 22,000; Full time

Job summary

Five Below in Des Plaines, IL is seeking an energetic Store Manager on Duty for hourly shifts. You will oversee daily store operations, train crew on customer service, and drive sales while delivering a fast, friendly checkout experience.

The role requires a high school diploma, 1 year of management experience, and strong communication skills. You must multitask, stay composed under pressure, and work flexible hours including weekends; join a company that values wow service and Equal Opportunity

Qualifications

• High School Graduate or equivalent.
• College experience preferred.
• Minimum 1 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Creative thinking.
• Ability to maintain composure under pressure.

Responsibilities

• Wowing the Customer with personal contact and fast, friendly checkout experience.
• Oversee daily activities of store associates to ensure effective performance and service.
• Assist with receiving, unpacking, and organizing new stock for fast shelf placement.
• Act as Manager on Duty, taking responsibility for operations, staff, and customer service.

Skills

Verbal communication

Written communication

Multi-tasking

Creative thinking

Stress management

Customer service

Education

High School diploma or equivalent

College experience preferred

Job description

Five Below in Des Plaines, IL is seeking an energetic Store Manager on Duty for hourly shifts. You will oversee daily store operations, train crew on customer service, and drive sales while delivering a fast, friendly checkout experience.

The role requires a high school diploma, 1 year of management experience, and strong communication skills. You must multitask, stay composed under pressure, and work flexible hours including weekends; join a company that values wow service and Equal Opportunity