Shift Lead — Customer Experience & Store Operations

Walgreens; Frisco (TX); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Frisco, TX is seeking an Operations/Customer Experience Associate to open and close the store in the absence of management, handle cash, and ensure the floor and stockroom are ready for business. You will assist with deliveries and returns, maintain pricing and inventory, and help with displays and signage.

You will greet customers, resolve issues, and model Walgreens service traits to deliver a distinctive customer experience while coordinating with management and team members to

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and floor readiness.
• Complete returns, refunds, cash drops, and provide change as requested.
• Assist with vendor deliveries and backdoor accesses.
• Register all sales and manage pricing and scanning accuracy.
• Maintain inventory accuracy and stockroom organization.
• Assist with displays, promotions, and pricing signage.
• Communicate tasks to team members when management is not present.

Skills

Customer service

Leadership experience

English proficiency

Tools

Cash register

Store systems

Job description

Walgreens in Frisco, TX is seeking an Operations/Customer Experience Associate to open and close the store in the absence of management, handle cash, and ensure the floor and stockroom are ready for business. You will assist with deliveries and returns, maintain pricing and inventory, and help with displays and signage.

You will greet customers, resolve issues, and model Walgreens service traits to deliver a distinctive customer experience while coordinating with management and team members to