Store Operations & Customer Experience Lead

CNG Holdings, Inc; Appleton (WI); On-site; USD 38,000 - 48,000; Full time

Job summary

CNG Holdings, Inc. is seeking an Assistant Store Manager in Wisconsin to serve as a front-line brand ambassador for Check N Go, Allied Cash Advance, or Cash Store.

The role emphasizes delivering outstanding customer service, complying with regulatory requirements, and supporting store leadership in daily operations. The position requires 1+ year of experience in sales or customer service, cash handling skills, and the ability to multitask in an autonomous environment.

Qualifications

• High school diploma or GED or equivalent experience.
• 1+ year of experience with sales, customer service, and/or cash handling preferred.
• Strong customer service, active listening, and verbal and written communication skills.
• Proficient in Microsoft Office programs.

Responsibilities

• Serve and educate customers on product options that meet their needs.
• Escalate issues to store leadership if unresolved with the customer.
• Answer telephone inquiries and assist with customer applications and requests.
• Perform outbound calls for sales, courtesy, and compliance with federal regulations.

Skills

Sales experience

Customer service

Cash handling

Microsoft Office

Education

High school diploma/GED

Tools

POS system

Job description

CNG Holdings, Inc. is seeking an Assistant Store Manager in Wisconsin to serve as a front-line brand ambassador for Check N Go, Allied Cash Advance, or Cash Store.

The role emphasizes delivering outstanding customer service, complying with regulatory requirements, and supporting store leadership in daily operations. The position requires 1+ year of experience in sales or customer service, cash handling skills, and the ability to multitask in an autonomous environment.