Store Operations & Customer Experience Associate

CubeSmart; Chicago (IL); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Work/Life Balance

401(k) match

Paid Time Off

Affordable medical plans

Job summary

CubeSmart in Chicago is hiring a Store Operations Associate to manage customer service and property maintenance. This role requires a positive attitude, experience in customer relations, and the ability to maintain a clean and safe facility.

The ideal candidate will engage with customers, meet sales goals, and assist in daily operations, including managing payments and maintaining the storage facility. Competitive pay starting at $19.00 per hour is offered.

Qualifications

• Positive and outgoing personality with a passion for helping people.
• Experience in delivering high-quality customer service to a diverse customer market.
• Self-driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• Ability to work Saturdays.
• Access to a personal vehicle and valid driver's license.

Responsibilities

• Develop customer relationships and provide solutions.
• Interact face-to-face with customers and build rapport.
• Meet monthly sales goals and metrics.
• Perform daily operational tasks like lock checks.
• Manage the leasing process and accept payments.

Skills

Customer service

Operational focus

Positive attitude

Basic computer skills

Job description

CubeSmart in Chicago is hiring a Store Operations Associate to manage customer service and property maintenance. This role requires a positive attitude, experience in customer relations, and the ability to maintain a clean and safe facility.

The ideal candidate will engage with customers, meet sales goals, and assist in daily operations, including managing payments and maintaining the storage facility. Competitive pay starting at $19.00 per hour is offered.