Self-Storage Sales & Service Associate

CubeSmart; Chicago (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

401(k) match

Health insurance

Job summary

CubeSmart is seeking a Store Operations Associate in Chicago to manage and maintain stores within your district with a strong emphasis on customer service and property upkeep.

You will develop customer relationships, meet monthly sales goals, perform daily property tasks, and assist with leasing, payments, and routine maintenance. The role offers daytime hours, opportunities for advancement, and competitive pay from day one.

Qualifications

• Positive, outgoing personality with a passion for helping people (customer focus).
• Experience delivering high-quality customer service to a diverse customer base.
• Self-driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• Ability to work Saturdays.
• Access to a personal vehicle, valid driver’s license, and up-to-date insurance.
• Frequent mobility: stand, walk, bend, or climb as needed.

Responsibilities

• Develop customer relationships by identifying self-storage needs and delivering a standout experience.
• Interact face-to-face with customers, provide excellent service, and build rapport.
• Meet monthly sales goals and performance metrics.
• Walk the property daily for operational tasks including lock checks and unit showings.
• Rent units, sell store merchandise, manage the leasing process, process payments via POS, and handle daily deposits.

Skills

Customer service

Operational focus

MS Office

Saturdays availability

Vehicle & license

Tools

POS system

Job description

CubeSmart is seeking a Store Operations Associate in Chicago to manage and maintain stores within your district with a strong emphasis on customer service and property upkeep.

You will develop customer relationships, meet monthly sales goals, perform daily property tasks, and assist with leasing, payments, and routine maintenance. The role offers daytime hours, opportunities for advancement, and competitive pay from day one.