Store Operations Coordinator: Elevate Field Execution

AEO; Pittsburgh (Allegheny County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) retirement benefits

Employee stock purchase program

Job summary

AEO in Pittsburgh is seeking a Coordinator- Store Operations (Operational Workload) to drive operational excellence through workload planning, execution, and field communications. You will manage calendars, develop tools, and partner with Store Operations, Field Visual, Marketing, Merchandising, and other partners to keep initiatives clear and aligned with business priorities.

The role requires exceptional organizational, detail-oriented, and project management skills with the ability to handle

Qualifications

• Bachelor's degree in Business, Communications, Retail Management, or related field.
• 2–3 years of experience in retail, corporate retail operations, or project coordination.
• Excellent verbal and written communication skills with strong attention to detail.

Responsibilities

• Manage workload planning initiatives and distribute surveys, assessments, testing, and multi-phase rollout communications.
• Own and maintain workload planning calendars for Field Leaders and Store Teams with timelines.
• Coordinate quarterly workload guides with cross-functional partners to ensure accuracy and timely delivery.
• Collaborate with Store Operations, Field Visual, Marketing, Merchandising, and Field Leadership to align priorities.
• Coordinate product and promotional testing activities, track timelines, and collect field feedback.
• Monitor processes to identify opportunities for better communication and efficiency.
• Track workload metrics and summarize field feedback for continuous improvement.
• Maintain workload planning tools, documentation, and resources for field teams.
• Provide rotational weekend on-call communication support.
• Perform additional duties as assigned.

Skills

Organization

Project coordination

Cross-functional collaboration

Communication

Education

Bachelor's degree in Business or related field

Tools

Google Workspace

Microsoft Office Suite

Job description

AEO in Pittsburgh is seeking a Coordinator- Store Operations (Operational Workload) to drive operational excellence through workload planning, execution, and field communications. You will manage calendars, develop tools, and partner with Store Operations, Field Visual, Marketing, Merchandising, and other partners to keep initiatives clear and aligned with business priorities.

The role requires exceptional organizational, detail-oriented, and project management skills with the ability to handle