Store Operations & Compliance Associate

CarMax Inc.; Jacksonville (FL); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Holiday pay

Floating holiday

Job summary

CarMax Jacksonville is seeking a Business Operations Associate to support store operations, handle sales, auctions, and appraisals, and maintain accurate paperwork. You will greet customers, process transactions, and ensure smooth cash handling in a fast-paced team environment.

This role requires strong organization, data entry accuracy, and the ability to balance multiple tasks, including filing, audits, and training new associates.

Qualifications

• Read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.

Job description

CarMax Jacksonville is seeking a Business Operations Associate to support store operations, handle sales, auctions, and appraisals, and maintain accurate paperwork. You will greet customers, process transactions, and ensure smooth cash handling in a fast-paced team environment.

This role requires strong organization, data entry accuracy, and the ability to balance multiple tasks, including filing, audits, and training new associates.