Store Operations Clerical & Training Coordinator

Macy's; China Grove (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a capable coordinator to handle day-to-day function coordination within store operations. You will train new hires, answer routine questions, and help prioritize workflows to meet business needs. The role involves reporting results to management and maintaining consistent attendance.

This position emphasizes teamwork and strong communication. A high school diploma is required, with comfort using computers and handheld devices to support daily tasks in a fast-paced environment.

Qualifications

• High School Diploma or equivalent is required.
• Strong communication and customer service skills are essential.
• Able to use computers and handheld devices to access systems and provide guidance.

Responsibilities

• Train new hires in department functions and responsibilities.
• Answer questions regarding routine processes and procedures.
• Prioritize workflow and make routine decisions within scope.
• Report group results and issues to the manager.
• Provide feedback to managers on productivity and quality.
• Escalate questions beyond coordinators scope for management decision.
• Foster an inclusive environment and maintain dependable attendance.

Skills

Customer service

Communication

Teamwork

Computer literacy

Education

High School Diploma

Tools

Handheld devices

Computers

Job description

Macy's is seeking a capable coordinator to handle day-to-day function coordination within store operations. You will train new hires, answer routine questions, and help prioritize workflows to meet business needs. The role involves reporting results to management and maintaining consistent attendance.

This position emphasizes teamwork and strong communication. A high school diploma is required, with comfort using computers and handheld devices to support daily tasks in a fast-paced environment.