Store Operations & Auctions Specialist

CarMax; El Mirage (AZ); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

CarMax Benefits

Equal opportunity employer

Job summary

CarMax in El Mirage, AZ is seeking a Business Operations Associate to support store operations, process sales, auctions, and appraisals, and deliver excellent customer service. You will handle paperwork, data entry, cash handling, and daily reconciliation in a fast-paced team environment.

The role emphasizes accuracy, confidentiality, and flexibility to work evenings, weekends, and holidays, with training and opportunities to grow within CarMax's transparent, consumer-friendly culture.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to CarMax policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Greet customers and guide them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Data entry accuracy

Organizational skills

Verbal and written communication

Multitasking

Confidentiality and integrity

Flexibility

Tools

Microsoft Office

Job description

CarMax in El Mirage, AZ is seeking a Business Operations Associate to support store operations, process sales, auctions, and appraisals, and deliver excellent customer service. You will handle paperwork, data entry, cash handling, and daily reconciliation in a fast-paced team environment.

The role emphasizes accuracy, confidentiality, and flexibility to work evenings, weekends, and holidays, with training and opportunities to grow within CarMax's transparent, consumer-friendly culture.