Operations & Auctions Coordinator

CarMax; El Mirage (AZ); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Sick time

Vacation time

Holiday time

Floating holiday

Holiday premium pay

Equal opportunity employer

Job summary

CarMax in El Mirage, AZ is seeking a Business Operations Associate to support store operations, process sales, auctions, and appraisals with accuracy and strong organizational skills. You will handle cash, prepare deposits, audit paperwork, and assist multiple departments to keep things flowing smoothly.

The role requires excellent data entry, communication, and a commitment to CarMax policies. You’ll work a varied schedule including nights, weekends, and holidays, with training and growth

Qualifications

• Ability to read, interpret, and record data accurately.
• Strong organizational and multitasking skills under deadline pressure.
• Proficiency in Microsoft Office and data entry systems.
• Effective verbal and written communication with customers and teams.
• Ability to lift up to 20 lbs and stand for extended periods.
• Commitment to confidentiality and CarMax policies.

Responsibilities

• Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Attention to detail

Customer service

Multitasking

Verbal communication

Written communication

Confidentiality

Flexibility

Tools

Microsoft Office

Data entry systems

Job description

CarMax in El Mirage, AZ is seeking a Business Operations Associate to support store operations, process sales, auctions, and appraisals with accuracy and strong organizational skills. You will handle cash, prepare deposits, audit paperwork, and assist multiple departments to keep things flowing smoothly.

The role requires excellent data entry, communication, and a commitment to CarMax policies. You’ll work a varied schedule including nights, weekends, and holidays, with training and growth