Store Operations Associate: Customer Service & Facility Care

CubeSmart; Vero Beach (FL); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Work/Life Balance

Career Growth

Competitive pay

Paid Time Off

401(k) Match

Health Savings Account

Job summary

CubeSmart Self-Storage is seeking a Store Operations Associate to manage and maintain stores within your district, delivering standout customer service and reliable property upkeep.

This role emphasizes day shifts, with potential Sundays off, and opportunities to grow across the U.S.; responsibilities include leasing, payments, and routine maintenance to keep facilities clean and safe.

Qualifications

• Positive and outgoing personality with a passion for helping people.
• Experience delivering high-quality customer service to a diverse market.
• Self-driven mindset with strong operational focus.
• Basic computer skills including MS Office products.
• Ability to work Saturdays.
• Access to a personal vehicle, a valid driver’s license, and up-to-date insurance.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform daily operational tasks including lock checks and showing units to customers.
• Working both independently and on a team renting self-storage units, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.

Skills

Customer service

Communication

Operational focus

MS Office

Weekend availability

Driver's license

Job description

CubeSmart Self-Storage is seeking a Store Operations Associate to manage and maintain stores within your district, delivering standout customer service and reliable property upkeep.

This role emphasizes day shifts, with potential Sundays off, and opportunities to grow across the U.S.; responsibilities include leasing, payments, and routine maintenance to keep facilities clean and safe.