Operations & Auctions Support Associate

CarMax; West Point (VA); On-site; USD 20,664 - 31,684; Full time

Benefits offered by this job

Sick time

Vacation time

Floating holidays

Job summary

CarMax is seeking a Business Operations Associate at our West Point, VA location to help run store operations smoothly. You will greet customers, process paperwork, handle cash, and support multiple departments while maintaining accuracy and strong communication with teams.

The role requires attention to detail, ability to work on your feet, and flexibility to cover nights, weekends, and holidays. CarMax emphasizes transparency, integrity, and a team-driven environment with opportunities to grow

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
• Effective verbal and written communication skills for customer and team interactions.
• Ability to lift up to 20 lbs and work on your feet for extended periods.
• Commitment to confidentiality, integrity, and adherence to policies.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets and contracts.
• Manage auction and appraisal transactions, ensuring accurate titles and funding documentation.
• Handle cash management tasks, including payments, deposits, and security procedures.
• Train and mentor new associates and support store operations across departments.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information.
• Follow EH&S requirements and maintain a clean, orderly work area.

Skills

Data interpretation

Organizational skills

Microsoft Office

Verbal & written communication

Light lifting

Confidentiality

Flexible scheduling

Job description

CarMax is seeking a Business Operations Associate at our West Point, VA location to help run store operations smoothly. You will greet customers, process paperwork, handle cash, and support multiple departments while maintaining accuracy and strong communication with teams.

The role requires attention to detail, ability to work on your feet, and flexibility to cover nights, weekends, and holidays. CarMax emphasizes transparency, integrity, and a team-driven environment with opportunities to grow