Seasonal Stock & Customer Service Associate

Kohl's; Bolingbrook (IL); On-site; USD 20,664,000 - 30,307,200; Full time

Benefits offered by this job

Health benefits

401k plan

Associate discount

Job summary

Kohl's is seeking a storefront associate in Bolingbrook, IL to deliver outstanding customer service and ensure smooth store operations. The role includes processing freight, replenishment, and omni-channel activities, while engaging customers and maintaining product protection standards.

Flexible availability and the ability to multi-task are required; no specific retail experience is necessary, but preferred client-facing retail experience may help. Training will be provided by store leadership.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell-through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership.

Skills

Customer service

Communication

Multitasking

Attention to detail

Job description

Kohl's is seeking a storefront associate in Bolingbrook, IL to deliver outstanding customer service and ensure smooth store operations. The role includes processing freight, replenishment, and omni-channel activities, while engaging customers and maintaining product protection standards.

Flexible availability and the ability to multi-task are required; no specific retail experience is necessary, but preferred client-facing retail experience may help. Training will be provided by store leadership.