Store Support Lead: Admin & Operations Pro

FashionUnited; Dayton (OH); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Kohl’s in Dayton, OH is seeking a Store Support Lead to assist the store leadership team with payroll, scheduling, cash office, and supplies. You will facilitate onboarding, enforce compliance, and drive daily routines to deliver excellent customer service and operational efficiency.

As a lead, you will ensure safety, signage, and merchandising standards, while providing strong communication and teamwork across departments. Some travel to support openings is required.

Qualifications

• Must be 18 years of age or older.
• Limited travel to support new store openings.
• Strong verbal/written communication and interpersonal skills.
• Flexible availability, including days, nights, weekends, and holidays.
• Experience decision-making and problem-solving in a fast paced environment.

Responsibilities

• Support and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team.
• Effectively plan, communicate and share information with team members using company tools and technology, while following company guidance for daily, weekly and monthly routines.
• Refresh and maintain associate common areas and office areas to support a safe and engaging work environment.
• Assist store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl’s best practices.
• Execute operational tasks and shortage reduction programs accurately as assigned, adhering to Kohl’s best practices.
• Monitor and follow up on store execution of training, surveys and audits, ensuring directed timelines are met.
• Maintain in-store technology devices including, but not limited to, handheld scanners and two-way radios.
• Communicate and guide store technology issues through resolution.
• Complete assigned cross-training as needed and regularly work in various departments/areas of the store as scheduled (e.g., salesfloor, point of sale, operations, etc.)
• All Lead roles at Kohl’s are responsible for: acting with integrity, maintaining safety policies, and driving customer service and operational standards.

Skills

Verbal communication

Written communication

Interpersonal skills

Flexible hours

Limited travel

Decision-making

Problem solving

Job description

Kohl’s in Dayton, OH is seeking a Store Support Lead to assist the store leadership team with payroll, scheduling, cash office, and supplies. You will facilitate onboarding, enforce compliance, and drive daily routines to deliver excellent customer service and operational efficiency.

As a lead, you will ensure safety, signage, and merchandising standards, while providing strong communication and teamwork across departments. Some travel to support openings is required.