STORE/NIGHT CLERK

Mariano's; Park Ridge (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

Mariano's is seeking a Customer Service Associate to create an outstanding customer experience through exceptional service. Responsibilities include maintaining product quality, promoting trust among team members, and providing a welcoming environment for customers. Join our team to grow within a supportive and diverse workplace.

Benefits

Extensive healthcare coverage

Flexible scheduling options

Associate discounts on various purchases

Up to $21,000 in tuition reimbursement

Opportunities for growth through training

Qualifications

• Ability to handle stressful situations.
• Basic math skills (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among team members.
• Create an inviting environment for customers by answering questions.
• Maintain knowledge of products and inform customers about specials.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math skills

Job description

Job Description: Customer Service Associate at Mariano's

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing value and care to help you grow. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we have a fresh opportunity for you. Apply today to join our Mariano's family!

If you require reasonable accommodation to complete a job application or participate in the hiring process, please call 844-849-7136 or contact the store management.

What you'll receive from us:

The Kroger Family offers comprehensive benefits supporting your well-being, including:

• Extensive healthcare coverage—medical, dental, vision, and prescriptions—through company or union plans.
• Flexible scheduling options for full- and part-time roles, with paid time off, holidays, and sick leave based on eligibility and service.
• Support services including free counseling and financial coaching through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career via our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career pathways.

For more details on benefits and eligibility, please visit our Benefits Page.

Minimum Requirements:

• Ability to handle stressful situations
• Basic math skills (counting, addition, subtraction)
• Effective communication skills

Desired Qualifications:

• Retail experience
• Second language skills (speaking, reading, or writing)

Responsibilities:

• Promote trust and respect among team members.
• Create an inviting environment for customers by answering questions and making product suggestions.
• Maintain knowledge of products and inform customers about specials.
• Check product quality, ensure freshness, and review sell-by dates.
• Label, stock, and inventory merchandise; provide fresh products as ordered.
• Report discrepancies and safety issues promptly.
• Adhere to food safety and safety procedures, maintain proper temperatures, and practice preventive maintenance.
• Report accidents, safety risks, and illegal activities.
• Perform all essential job functions with or without reasonable accommodation.