STORE/NIGHT CLERK

Mariano's; Des Plaines (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Mariano's is seeking a customer service associate to create an outstanding experience for customers. Responsibilities include maintaining product quality, promoting a welcoming environment, and assisting management in reaching sales goals. Ideal candidates will possess effective communication skills and the ability to handle stressful situations.

Benefits

Comprehensive healthcare coverage

Flexible scheduling with paid time off

Emotional and financial support

Associate discounts on various purchases

Tuition reimbursement up to $21,000

Opportunities for growth through training programs

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Create a welcoming environment for customers by answering questions and making product suggestions.
• Ensure product quality and freshness, review sell-by dates, and take appropriate actions.
• Label, stock, and inventory merchandise; provide customers with fresh products ordered.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math knowledge

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

About Mariano's and Kroger

Based in Illinois, Mariano's merged with The Kroger Company in 2015. Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Our Culture and Opportunities

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Mariano's family!

Accommodations

If you need reasonable accommodations to complete a job application or participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

Benefits

What you'll receive from us:

• Comprehensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling with paid time off, holiday, and sick pay based on eligibility and service.
• Emotional and financial support via free counseling and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement over your career.
• Opportunities for growth through training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum Requirements

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Desired Qualifications

• Retail experience.
• Second language skills (speaking, reading, and/or writing).

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers by answering questions and making product suggestions.
• Maintain knowledge of products and inform customers about specials.
• Ensure product quality and freshness, review sell-by dates, and take appropriate actions.
• Label, stock, and inventory merchandise; provide customers with fresh products ordered.
• Report discrepancies and safety issues; maintain safety and temperature logs.
• Practice preventive maintenance and report equipment needs.
• Notify management of accidents, safety risks, and illegal activities.
• Perform essential job functions with or without reasonable accommodation.